Returns

Return and Refund Policy

Last updated: September 7th, 2024

Thank you for shopping at Land of the Trill. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on returns and refunds.

Returns

• Eligibility: Items can be returned within [14] days of the original purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Proof of Purchase: To complete your return, we require proof of purchase.

Refunds

• Processing Time: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.d
• Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. Shipping costs are non-refundable.

Exchanges

• Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@buytrill.com and we will reach out with next steps. 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: contact@buytrill.com 
• By visiting this page on our website: buytrill.com/pages/contact